We use FedEx for the vast majority of both domestic and international orders. We have recently reduced delivery rates to all territories. Upon dispatch of your item we will send you an email including FedEx tracking details. Details of the cost and methods of delivery can be found below.
Standard UK delivery usually takes 2-5 working days from order to arrival. UK standard delivery costs £2.99. On arrival the package will need to be signed for.
Next Day UK delivery is available for a charge of £10. If the order is accepted before midday, the order will be dispatched on the same day. Orders accepted after midday will be dispatched the following day. Please note that next day delivery applies to working days so in the case of an order being dispatched on a Friday, delivery will be on the following Monday.
Saturday For a charge of £20 we can arrange UK orders to be delivered on a Saturday. This wil be the first Saturday after an order is placed., and we will ensure it arrives on a Saturday regardless of the order date.
Please note that no order can be dispatched on a Saturday, Sunday, or Bank Holiday. Any order received on these days will be dispatched the next working day in the case of next day deliveries.
Profile Fashion deliver internationally across all continents. Fixed shipping rates have already been set up for most countries. These rates can be found by processing your order through our checkout facility and selecting the appropriate country. Please note that for some larger, heavier or more valuable items (such as shoes) there may be an additional postal charge for some destinations. We will contact you before completing your order if any additional postage charge applies to your order.
If the country that you want your item posted to does not have a fixed shipping rate available, please contact us and we will send you the shipping quote. Please note that certain countries may require an additional payment of duties and taxes before delivery can be completed. We will ensure that the shipping costs are covered by your shipping payment. Please note, any additional duties and taxes levied by customs are to be met by the customer. It is also vital that you provide is with the correct contact details when you checkout on our site (email and telephone) so that Profile Fashion and/or Customs can contact you if required.
In addition, please note that some international transactins may be subject to a currency conversion charge levied by the processing bank and that this charge shall be the responsibility of the customer.
Please note that in the case of your first order from us we are only able to deliver items to the billing address associated with your card.
If you do have any specific queries regarding UK or International deliveries please contact us on (+44) 1273 727 022, or by using the contact form here >